Privacy policy

Privacy Policy

Effective Date: June 30, 2026

Welcome to Lunex Mart. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from lunexmart.com.

Information We Collect

When you use our website, we may collect the following information:

- Full name
- Phone number
- Email address (if provided)
- Shipping address
- Billing address (if different)
- Order details
- Payment method selected
- Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

- Process and deliver your orders
- Contact you regarding your order
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activities
- Comply with applicable legal obligations

Payment Methods

We currently accept the following payment methods:

- Cash on Delivery (COD)
- EasyPaisa
- JazzCash

We do not store your payment credentials. Payments are processed according to the policies of the relevant payment providers.

Our website uses cookies and similar technologies to:

- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

- Shopify (our e-commerce platform)
- Courier and delivery partners
- Payment service providers
- Government authorities if required by law

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure.

Children's Privacy

Our products are intended for general audiences. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.